d22d470aa2
chore: update development channel 02.32.41 [skip ci]
2026-06-03 16:54:19 +00:00
8cd80ae7d2
chore(version): auto-bump 02.32.41 [skip ci]
2026-06-03 16:54:18 +00:00
6a4f81dd32
Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
Generic: Repo Health / Site Health (push) Has been cancelled
Generic: Repo Health / Access control (push) Has been cancelled
Universal: Auto Version Bump / Version Bump (push) Has been cancelled
Update Server / Update Server (push) Has been cancelled
Platform: moko-platform CI / Gate 1: Code Quality (push) Has been cancelled
Platform: moko-platform CI / Gate 2: Unit Tests (8.1) (push) Has been cancelled
Platform: moko-platform CI / Gate 2: Unit Tests (8.2) (push) Has been cancelled
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Generic: Repo Health / Report Issues (push) Has been cancelled
2026-06-03 11:54:02 -05:00
dd20e42cb2
feat: Privacy Guard - data compliance, consent, retention ( #150 )
...
Admin Privacy Dashboard (view=privacy):
- Data subject requests list with approve/deny actions
- Retention policies table with active status
- Summary cards (pending, total, consent entries, policies)
- Export user data as JSON download
- ACL: core.admin only
PrivacyModel:
- createRequest/processRequest for export/delete/anonymize
- exportUserData: profile, articles, action logs, tickets, replies,
consent history, Community Builder profile
- anonymizeUserData: replace PII, block account, clear logs
- deleteUserData: full hard delete (anonymize first, then remove)
- logConsent/getUserConsent: consent tracking
- enforceRetentionPolicies: action_logs, waf_logs, sessions,
inactive_users, closed_tickets (scheduled task ready)
- getDashboardSummary
Frontend Self-Service (/index.php?option=com_mokowaas&view=privacy):
- Download My Data, Anonymize, Delete Account buttons
- Request history table
- Consent history table
- Login required
Database tables:
- #__mokowaas_consent_log
- #__mokowaas_data_requests
- #__mokowaas_retention_policies (5 defaults)
Submenu: MokoWaaS > Privacy Guard
Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-06-03 11:53:54 -05:00
jmiller
63fb1339b8
chore: sync .mokogitea/workflows/repo-health.yml from moko-platform [skip ci]
2026-06-03 09:36:51 +00:00
jmiller
c2a90265d2
chore: sync updates.xml from development [skip ci]
2026-06-03 03:52:43 +00:00
53fe8c08a9
chore: update development channel 02.32.40 [skip ci]
2026-06-03 03:52:42 +00:00
5a274f844c
chore(version): auto-bump 02.32.40 [skip ci]
2026-06-03 03:52:41 +00:00
4c728ef7b6
Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
Generic: Repo Health / Site Health (push) Has been cancelled
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Update Server / Update Server (push) Has been cancelled
Platform: moko-platform CI / Gate 1: Code Quality (push) Has been cancelled
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2026-06-02 22:52:28 -05:00
79bc17912a
feat: helpdesk email notifications ( #135 )
...
NotificationService with dual recipient support:
- Joomla user IDs (looks up email from #__users)
- Raw email addresses (comma-separated)
- Admin emails + admin user IDs from component params
- Per-event smart routing (creator, assignee, admins)
Events:
- ticket_created → admin emails + assigned user
- ticket_replied → creator + assigned user (skip internal notes)
- status_changed → creator (includes old/new status)
- ticket_assigned → newly assigned user
Email format: plain text with ticket details + view link
Automation engine: added send_email action type for rules
to send emails to specific addresses.
Config stored in com_mokowaas params.notifications:
admin_emails: comma-separated email addresses
admin_user_ids: comma-separated Joomla user IDs
Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-06-02 22:52:21 -05:00
jmiller
236a148d42
chore: sync .mokogitea/workflows/repo-health.yml from moko-platform [skip ci]
2026-06-03 03:10:33 +00:00
jmiller
c9889d4abe
chore: sync updates.xml from development [skip ci]
2026-06-03 03:09:34 +00:00
bc22f33a0c
chore: update development channel 02.32.39 [skip ci]
2026-06-03 03:09:34 +00:00
755954425e
chore(version): auto-bump 02.32.39 [skip ci]
2026-06-03 03:09:32 +00:00
92cbcfeefd
Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
Generic: Repo Health / Site Health (push) Has been cancelled
Generic: Repo Health / Access control (push) Has been cancelled
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Update Server / Update Server (push) Has been cancelled
Platform: moko-platform CI / Gate 1: Code Quality (push) Has been cancelled
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2026-06-02 22:09:13 -05:00
aab196c26b
fix: hide import buttons after successful import + fix Factory class error
...
Import markers stored in com_mokowaas component params (imported_admintools,
imported_ats). checkAdminToolsAvailable() and checkAtsAvailable() return null
if already imported, hiding the dashboard banner and ticket list button.
Also fixed missing 'use Joomla\CMS\Factory' in admin tickets template.
Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-06-02 22:03:54 -05:00
jmiller
d306b01260
chore: sync updates.xml from development [skip ci]
2026-06-03 00:29:37 +00:00
9cf3b51024
chore: update development channel 02.32.38 [skip ci]
2026-06-03 00:29:36 +00:00
6f762534fe
chore(version): auto-bump 02.32.38 [skip ci]
2026-06-03 00:29:35 +00:00
c8af0fa5ca
Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
Generic: Repo Health / Site Health (push) Has been cancelled
Generic: Repo Health / Access control (push) Has been cancelled
Universal: Auto Version Bump / Version Bump (push) Has been cancelled
Update Server / Update Server (push) Has been cancelled
Platform: moko-platform CI / Gate 1: Code Quality (push) Has been cancelled
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2026-06-02 19:29:18 -05:00
ac920b997a
feat: helpdesk automation engine + scheduled task plugin
...
Automation engine in TicketsModel:
- Condition evaluator: field/op/value with eq, neq, gt, lt, in, not_in
- Action executor: set_status, set_priority, assign, add_note
- Trigger events: ticket_created, ticket_replied, status_changed, scheduled
- Hooks wired into createTicket, addReply, updateStatus
Scheduled task plugin (plg_task_mokowaas_tickets):
- Runs all 'scheduled' automation rules against non-closed tickets
- Evaluates age_hours, status, priority, sla_responded
- Joomla Scheduler integration via TaskPluginTrait
Default automation rules:
1. Auto-close resolved tickets after 7 days
2. Escalate urgent tickets with no response in 1 hour
3. Notify on high/urgent ticket creation
Also:
- Added #__mokowaas_ticket_automation table
- Fixed dashboard ImportModel null error (direct instantiation)
- Added task plugin to package manifest + script.php
Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-06-02 19:29:10 -05:00
jmiller
7e2476b250
chore: sync updates.xml from development [skip ci]
2026-06-02 23:48:59 +00:00
c5552a94fb
chore: update development channel 02.32.37 [skip ci]
2026-06-02 23:48:58 +00:00
8168bfb2dc
chore(version): auto-bump 02.32.37 [skip ci]
2026-06-02 23:48:57 +00:00
d73b8b06ef
Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
Generic: Repo Health / Site Health (push) Has been cancelled
Generic: Repo Health / Access control (push) Has been cancelled
Universal: Auto Version Bump / Version Bump (push) Has been cancelled
Update Server / Update Server (push) Has been cancelled
Platform: moko-platform CI / Gate 1: Code Quality (push) Has been cancelled
Platform: moko-platform CI / Gate 2: Unit Tests (8.1) (push) Has been cancelled
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2026-06-02 18:48:42 -05:00
f3a3bc90b3
feat: frontend ticket management with smart permissions
...
Ticket List (view=tickets):
- Staff see all tickets with Submitted By + Assigned To columns
- Customers see only their own tickets
- Status filter dropdown for staff
- isStaff check: core.admin OR mokowaas.tickets ACL
Ticket Detail (view=ticket):
- Staff see all tickets + internal notes (yellow highlight)
- Customers see only their own + no internal notes
- Staff sidebar: ticket details, change status buttons, assign to me
- Staff can post internal notes from frontend
- Customers can reply (disabled for closed tickets)
- Ownership enforced: customers can't view/reply to others' tickets
Controller:
- updateStatus: staff only
- assignTicket: mokowaas.tickets.assign ACL
- submitReply: verifies ownership OR staff
Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-06-02 18:48:13 -05:00
jmiller
756c2bff32
chore: sync .mokogitea/workflows/auto-release.yml from moko-platform [skip ci]
2026-06-02 23:47:10 +00:00
jmiller
6b195d0514
chore: sync updates.xml from development [skip ci]
2026-06-02 23:46:32 +00:00
b8fbb0d1d6
chore: update development channel 02.32.36 [skip ci]
2026-06-02 23:46:31 +00:00
fd6c79d3a2
chore(version): auto-bump 02.32.36 [skip ci]
2026-06-02 23:46:30 +00:00
f350cd0169
Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
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Platform: moko-platform CI / Gate 1: Code Quality (push) Has been cancelled
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2026-06-02 18:46:15 -05:00
4a18318cb9
feat: search KB before submitting ticket (frontend + backend)
...
Both frontend and admin ticket creation now show a KB search step
first. User types their issue, Smart Search (com_finder) returns
matching articles. If nothing helps, they click through to the
ticket form with the search query pre-filled as the subject.
Frontend (/support/submit-ticket):
- Search input with live results from #__finder_links
- Article links open in new tab
- "Submit Anyway" shows the ticket form
- Falls back to direct form if Smart Search has no indexed content
Admin (New Ticket modal):
- Same KB search step before the form
- Results as clickable list-group items
- Modal resets on close
Also:
- Added searchKb controller task (both frontend + admin)
- Added "Submit a Ticket" child menu item under Support on install
- Fixed innerHTML → safe DOM methods for search results
Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-06-02 18:46:12 -05:00
jmiller
ce04701616
chore: sync .mokogitea/workflows/pr-check.yml from moko-platform [skip ci]
2026-06-02 21:51:27 +00:00
b37120341f
feat: auto-create Support menu item on package install
...
Generic: Repo Health / Access control (push) Has been cancelled
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Creates a frontend menu item at /support pointing to the customer
portal (com_mokowaas&view=tickets). Access level: Registered.
Idempotent — skips if already exists.
Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-06-02 16:47:21 -05:00
7f0b7756e4
Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
Generic: Repo Health / Site Health (push) Has been cancelled
Generic: Repo Health / Access control (push) Has been cancelled
Platform: moko-platform CI / Gate 1: Code Quality (push) Has been cancelled
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2026-06-02 16:39:14 -05:00
80c2658b06
feat: customer portal - frontend ticket submission and history
...
Frontend (site-side) views for authenticated users:
Ticket List (view=tickets):
- Shows user's own tickets with status badges
- Collapsible new ticket form with category + priority
- Redirects guests to login with return URL
Ticket Detail (view=ticket):
- Conversation thread (excludes internal notes)
- Staff replies highlighted with badge
- Reply form (disabled for closed/resolved tickets)
- User can only see their own tickets
Also fixed .gitignore to allow src/packages/*/site/ directories.
Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-06-02 16:39:06 -05:00
995fc4b591
chore(ci): sync CI issue reporter from Template-Joomla
Generic: Repo Health / Access control (push) Has been cancelled
Generic: Repo Health / Site Health (push) Has been cancelled
Platform: moko-platform CI / Gate 1: Code Quality (push) Has been cancelled
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2026-06-02 21:33:07 +00:00
240a947bec
chore(ci): sync CI issue reporter from Template-Joomla
Generic: Repo Health / Site Health (push) Has been cancelled
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2026-06-02 21:33:06 +00:00
a2091b1a67
chore(ci): sync CI issue reporter from Template-Joomla
Generic: Repo Health / Access control (push) Has been cancelled
Platform: moko-platform CI / Gate 1: Code Quality (push) Has been cancelled
Generic: Repo Health / Site Health (push) Has been cancelled
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2026-06-02 21:33:04 +00:00
fc1f3dd903
chore(ci): sync CI issue reporter from Template-Joomla
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Generic: Repo Health / Site Health (push) Has been cancelled
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2026-06-02 21:33:03 +00:00
4f1b9ac3f2
chore(ci): sync CI issue reporter from Template-Joomla
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2026-06-02 21:33:02 +00:00
188defdf1b
chore(ci): sync CI issue reporter from Template-Joomla
Generic: Repo Health / Access control (push) Has been cancelled
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2026-06-02 21:33:00 +00:00
eab0ed1b80
chore: update development channel 02.32.35 [skip ci]
2026-06-02 20:51:48 +00:00
jmiller
3b972efcdc
chore: sync updates.xml from development [skip ci]
2026-06-02 20:51:48 +00:00
23d6a1ad44
chore(version): auto-bump 02.32.35 [skip ci]
2026-06-02 20:51:45 +00:00
2706d81267
Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
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2026-06-02 15:51:29 -05:00
ed138fdc57
feat: Akeeba Admin Tools + Ticket System importers with auto-disable
...
New ImportModel with two importers:
Admin Tools Importer:
- Reads #__admintools_wafconfig → maps WAF shields, admin secret,
session timeout, template blocking to firewall plugin params
- Reads #__admintools_storage → maps server signature, HSTS, GZip,
expires, ETag, www redirect, directory listing to htaccess options
- Reads #__admintools_ipblock → merges into firewall IP deny list
- Disables com_admintools + all admintools plugins after import
Akeeba Ticket System Importer:
- Imports tickets with status/priority mapping
- First post becomes ticket body, rest become replies
- Imports canned replies
- Disables com_ats + all ATS plugins after import
Dashboard shows blue import banner when Akeeba data is detected.
Both importers require core.admin (Super Users only).
Idempotent — safe to run multiple times.
Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-06-02 15:51:22 -05:00
jmiller
2fd3f04f79
chore: sync updates.xml from development [skip ci]
2026-06-02 20:47:40 +00:00
883e7c72f0
chore: update development channel 02.32.34 [skip ci]
2026-06-02 20:47:40 +00:00
cb33aabb0c
chore(version): auto-bump 02.32.34 [skip ci]
2026-06-02 20:47:38 +00:00
gitea-actions[bot]
jmiller