Jonathan Miller
ac920b997a
Automation engine in TicketsModel: - Condition evaluator: field/op/value with eq, neq, gt, lt, in, not_in - Action executor: set_status, set_priority, assign, add_note - Trigger events: ticket_created, ticket_replied, status_changed, scheduled - Hooks wired into createTicket, addReply, updateStatus Scheduled task plugin (plg_task_mokowaas_tickets): - Runs all 'scheduled' automation rules against non-closed tickets - Evaluates age_hours, status, priority, sla_responded - Joomla Scheduler integration via TaskPluginTrait Default automation rules: 1. Auto-close resolved tickets after 7 days 2. Escalate urgent tickets with no response in 1 hour 3. Notify on high/urgent ticket creation Also: - Added #__mokowaas_ticket_automation table - Fixed dashboard ImportModel null error (direct instantiation) - Added task plugin to package manifest + script.php Authored-by: Moko Consulting Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
MokoWaaS
MokoWaaS is a Joomla 5.x / 6.x system plugin package that provides white-label branding, security hardening, tenant restrictions, health monitoring, and multi-domain management for the MokoWaaS platform.
Features
- White-Label Branding — configurable brand name, company, support URL, colors, favicon, custom CSS
- Tenant Restrictions — master user enforcement, installer/sysinfo/config/template access control
- Health Monitoring — 16 diagnostic checks via
/?mokowaas=healthwith Grafana auto-provisioning - Site Aliases — per-alias offline mode, robots directives, backend redirect, canonical URLs
- Remote API — 6 endpoints (health, install, update, cache, backup, info)
- Security Hardening — HTTPS enforcement, session timeouts, password policy, upload restrictions
- Plugin Protection — protected status, hidden from non-master users, disable/uninstall blocked
Requirements
- Joomla 5.0+ or 6.x
- PHP 8.1+ (8.3+ for Joomla 6)
Installation
Download the latest pkg_mokowaas-*.zip from Releases and install via System → Install → Upload Package File.
After installation, the package auto-enables and sets protected status.
Documentation
Full documentation is available on the MokoWaaS Wiki:
License
GPL-3.0-or-later — see LICENSE.md
Changelog
See CHANGELOG.md