Jonathan Miller 4a18318cb9 feat: search KB before submitting ticket (frontend + backend)
Both frontend and admin ticket creation now show a KB search step
first. User types their issue, Smart Search (com_finder) returns
matching articles. If nothing helps, they click through to the
ticket form with the search query pre-filled as the subject.

Frontend (/support/submit-ticket):
- Search input with live results from #__finder_links
- Article links open in new tab
- "Submit Anyway" shows the ticket form
- Falls back to direct form if Smart Search has no indexed content

Admin (New Ticket modal):
- Same KB search step before the form
- Results as clickable list-group items
- Modal resets on close

Also:
- Added searchKb controller task (both frontend + admin)
- Added "Submit a Ticket" child menu item under Support on install
- Fixed innerHTML → safe DOM methods for search results

Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-06-02 18:46:12 -05:00
2026-01-08 19:49:02 -06:00
2026-01-08 19:49:02 -06:00
2026-01-08 19:49:02 -06:00

MokoWaaS

Version License Joomla PHP

MokoWaaS is a Joomla 5.x / 6.x system plugin package that provides white-label branding, security hardening, tenant restrictions, health monitoring, and multi-domain management for the MokoWaaS platform.

Features

  • White-Label Branding — configurable brand name, company, support URL, colors, favicon, custom CSS
  • Tenant Restrictions — master user enforcement, installer/sysinfo/config/template access control
  • Health Monitoring — 16 diagnostic checks via /?mokowaas=health with Grafana auto-provisioning
  • Site Aliases — per-alias offline mode, robots directives, backend redirect, canonical URLs
  • Remote API — 6 endpoints (health, install, update, cache, backup, info)
  • Security Hardening — HTTPS enforcement, session timeouts, password policy, upload restrictions
  • Plugin Protection — protected status, hidden from non-master users, disable/uninstall blocked

Requirements

  • Joomla 5.0+ or 6.x
  • PHP 8.1+ (8.3+ for Joomla 6)

Installation

Download the latest pkg_mokowaas-*.zip from Releases and install via System → Install → Upload Package File.

After installation, the package auto-enables and sets protected status.

Documentation

Full documentation is available on the MokoWaaS Wiki:

License

GPL-3.0-or-later — see LICENSE.md

Changelog

See CHANGELOG.md


Moko Consulting | Website | Email

S
Description
MokoSuiteClient is the Joomla 5.x / 6.x client-facing tracker and identity layer for the MokoSuite platform.
https://mokoconsulting.tech/support/products/mokowaas
Readme GPL-3.0
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