Commit Graph

2439 Commits

Author SHA1 Message Date
Jonathan Miller 69776d9b77 feat: MokoWaaS admin sidebar menu module (like CB's mod_cbadmin)
New module mod_mokowaas_menu renders a dedicated MokoWaaS section
in the admin sidebar at position=menu, ordering=0 (before CB at 1
and Joomla's mod_menu at 2).

Menu items: Dashboard, Helpdesk, Extensions, .htaccess Maker,
Privacy Guard, WAF Log, Feature Plugins

Active state highlighting on current view.
Auto-created on package install with access=Special.
Added to package manifest.

Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-06-04 07:05:27 -05:00
jmiller 806a798b87 chore: sync updates.xml from development [skip ci] 2026-06-04 12:02:13 +00:00
gitea-actions[bot] 6f7495703c chore: update development channel 02.32.44 [skip ci] 2026-06-04 12:02:12 +00:00
gitea-actions[bot] 9cb49ec4b9 chore(version): auto-bump 02.32.44 [skip ci] 2026-06-04 12:02:11 +00:00
Jonathan Miller ade768b94c Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
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2026-06-04 07:01:55 -05:00
Jonathan Miller d3561dd5c9 feat: Part 1 batch 2 — helpdesk admin UIs (#137, #138, #139)
Ticket Categories admin (view=categories):
- Inline editable table with SLA times, auto-assign user
- Add/save/delete with AJAX
- SLA response + resolution minutes per category

Canned Responses admin (view=canned):
- Card list with title + preview
- Modal form for new responses with category filter
- Delete with AJAX

Automation Rules admin (view=automation):
- Card list with conditions + actions displayed inline
- Enable/disable toggle per rule
- Modal form with trigger, conditions JSON, actions JSON
- Delete with AJAX

Controller tasks: saveCategory, deleteCategory, saveCanned,
deleteCanned, saveAutomation, deleteAutomation, toggleAutomation

All ACL-protected (tickets ACL for categories/canned, core.admin
for automation rules).

Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-06-04 07:01:46 -05:00
jmiller d899bf945e chore: sync updates.xml from development [skip ci] 2026-06-04 11:44:54 +00:00
gitea-actions[bot] 6ca195fd9f chore: update development channel 02.32.43 [skip ci] 2026-06-04 11:44:54 +00:00
gitea-actions[bot] abd7a4a35e chore(version): auto-bump 02.32.43 [skip ci] 2026-06-04 11:44:52 +00:00
Jonathan Miller 788c516fd6 Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
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2026-06-04 06:44:37 -05:00
Jonathan Miller 2919722dab feat: Part 1 batch — security headers, auto-ban, SSL monitor, IP display, settings export
#118 Display current IP on dashboard info bar
#124 HTTP security headers at runtime (X-Frame, X-Content-Type, X-XSS,
     Referrer-Policy, HSTS, CSP, Permissions-Policy) — new firewall
     fieldset with per-header toggles
#143 WAF auto-ban: threshold + window params, auto-adds to IP blocklist
     after N blocks in M minutes
#148 SSL certificate expiry monitoring in cpanel module (green/yellow/red
     badge with days remaining)
#132 Settings import/export — export all plugin + component params as
     JSON, import on another site

Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-06-04 06:44:14 -05:00
jmiller 6892b6ac44 chore: sync updates.xml from development [skip ci] 2026-06-04 04:42:50 +00:00
gitea-actions[bot] 46a9701b62 chore: update development channel 02.32.42 [skip ci] 2026-06-04 04:42:49 +00:00
gitea-actions[bot] 4b4d5c714b chore(version): auto-bump 02.32.42 [skip ci] 2026-06-04 04:42:48 +00:00
Jonathan Miller 645fbc66c6 Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
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2026-06-03 23:42:29 -05:00
Jonathan Miller 8f936fc92c feat: WAF log viewer with filters, one-click ban, and purge (#144)
Admin view at MokoWaaS > WAF Log:

- Rule distribution cards showing block counts per shield
- Filterable log table: rule, IP, search (URI/detail/UA), date range
- Pagination (50 per page)
- One-click IP ban from any log entry or top IPs sidebar
- Top 10 blocked IPs sidebar with ban buttons
- Purge old logs (configurable days)
- Color-coded rule badges (sqli=red, xss=red, mua=yellow, etc.)

WaflogModel:
- getLogs with filters + pagination
- getTotal for page count
- getRuleCounts for distribution cards
- getTopIps for sidebar
- getRuleNames for filter dropdown
- purgeLogs(days) with affected count
- banIp adds to firewall plugin IP blocklist params

ACL: core.admin (Super Users only)
Submenu: MokoWaaS > WAF Log

Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-06-03 23:42:18 -05:00
jmiller 3a1fc7e4ac chore: sync updates.xml from development [skip ci] 2026-06-03 16:54:20 +00:00
gitea-actions[bot] d22d470aa2 chore: update development channel 02.32.41 [skip ci] 2026-06-03 16:54:19 +00:00
gitea-actions[bot] 8cd80ae7d2 chore(version): auto-bump 02.32.41 [skip ci] 2026-06-03 16:54:18 +00:00
Jonathan Miller 6a4f81dd32 Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
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2026-06-03 11:54:02 -05:00
Jonathan Miller dd20e42cb2 feat: Privacy Guard - data compliance, consent, retention (#150)
Admin Privacy Dashboard (view=privacy):
- Data subject requests list with approve/deny actions
- Retention policies table with active status
- Summary cards (pending, total, consent entries, policies)
- Export user data as JSON download
- ACL: core.admin only

PrivacyModel:
- createRequest/processRequest for export/delete/anonymize
- exportUserData: profile, articles, action logs, tickets, replies,
  consent history, Community Builder profile
- anonymizeUserData: replace PII, block account, clear logs
- deleteUserData: full hard delete (anonymize first, then remove)
- logConsent/getUserConsent: consent tracking
- enforceRetentionPolicies: action_logs, waf_logs, sessions,
  inactive_users, closed_tickets (scheduled task ready)
- getDashboardSummary

Frontend Self-Service (/index.php?option=com_mokowaas&view=privacy):
- Download My Data, Anonymize, Delete Account buttons
- Request history table
- Consent history table
- Login required

Database tables:
- #__mokowaas_consent_log
- #__mokowaas_data_requests
- #__mokowaas_retention_policies (5 defaults)

Submenu: MokoWaaS > Privacy Guard

Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-06-03 11:53:54 -05:00
jmiller 63fb1339b8 chore: sync .mokogitea/workflows/repo-health.yml from moko-platform [skip ci] 2026-06-03 09:36:51 +00:00
jmiller c2a90265d2 chore: sync updates.xml from development [skip ci] 2026-06-03 03:52:43 +00:00
gitea-actions[bot] 53fe8c08a9 chore: update development channel 02.32.40 [skip ci] 2026-06-03 03:52:42 +00:00
gitea-actions[bot] 5a274f844c chore(version): auto-bump 02.32.40 [skip ci] 2026-06-03 03:52:41 +00:00
Jonathan Miller 4c728ef7b6 Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
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2026-06-02 22:52:28 -05:00
Jonathan Miller 79bc17912a feat: helpdesk email notifications (#135)
NotificationService with dual recipient support:
- Joomla user IDs (looks up email from #__users)
- Raw email addresses (comma-separated)
- Admin emails + admin user IDs from component params
- Per-event smart routing (creator, assignee, admins)

Events:
- ticket_created → admin emails + assigned user
- ticket_replied → creator + assigned user (skip internal notes)
- status_changed → creator (includes old/new status)
- ticket_assigned → newly assigned user

Email format: plain text with ticket details + view link

Automation engine: added send_email action type for rules
to send emails to specific addresses.

Config stored in com_mokowaas params.notifications:
  admin_emails: comma-separated email addresses
  admin_user_ids: comma-separated Joomla user IDs

Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-06-02 22:52:21 -05:00
jmiller 236a148d42 chore: sync .mokogitea/workflows/repo-health.yml from moko-platform [skip ci] 2026-06-03 03:10:33 +00:00
jmiller c9889d4abe chore: sync updates.xml from development [skip ci] 2026-06-03 03:09:34 +00:00
gitea-actions[bot] bc22f33a0c chore: update development channel 02.32.39 [skip ci] 2026-06-03 03:09:34 +00:00
gitea-actions[bot] 755954425e chore(version): auto-bump 02.32.39 [skip ci] 2026-06-03 03:09:32 +00:00
Jonathan Miller 92cbcfeefd Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
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2026-06-02 22:09:13 -05:00
Jonathan Miller aab196c26b fix: hide import buttons after successful import + fix Factory class error
Import markers stored in com_mokowaas component params (imported_admintools,
imported_ats). checkAdminToolsAvailable() and checkAtsAvailable() return null
if already imported, hiding the dashboard banner and ticket list button.

Also fixed missing 'use Joomla\CMS\Factory' in admin tickets template.

Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-06-02 22:03:54 -05:00
jmiller d306b01260 chore: sync updates.xml from development [skip ci] 2026-06-03 00:29:37 +00:00
gitea-actions[bot] 9cf3b51024 chore: update development channel 02.32.38 [skip ci] 2026-06-03 00:29:36 +00:00
gitea-actions[bot] 6f762534fe chore(version): auto-bump 02.32.38 [skip ci] 2026-06-03 00:29:35 +00:00
Jonathan Miller c8af0fa5ca Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
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2026-06-02 19:29:18 -05:00
Jonathan Miller ac920b997a feat: helpdesk automation engine + scheduled task plugin
Automation engine in TicketsModel:
- Condition evaluator: field/op/value with eq, neq, gt, lt, in, not_in
- Action executor: set_status, set_priority, assign, add_note
- Trigger events: ticket_created, ticket_replied, status_changed, scheduled
- Hooks wired into createTicket, addReply, updateStatus

Scheduled task plugin (plg_task_mokowaas_tickets):
- Runs all 'scheduled' automation rules against non-closed tickets
- Evaluates age_hours, status, priority, sla_responded
- Joomla Scheduler integration via TaskPluginTrait

Default automation rules:
1. Auto-close resolved tickets after 7 days
2. Escalate urgent tickets with no response in 1 hour
3. Notify on high/urgent ticket creation

Also:
- Added #__mokowaas_ticket_automation table
- Fixed dashboard ImportModel null error (direct instantiation)
- Added task plugin to package manifest + script.php

Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-06-02 19:29:10 -05:00
jmiller 7e2476b250 chore: sync updates.xml from development [skip ci] 2026-06-02 23:48:59 +00:00
gitea-actions[bot] c5552a94fb chore: update development channel 02.32.37 [skip ci] 2026-06-02 23:48:58 +00:00
gitea-actions[bot] 8168bfb2dc chore(version): auto-bump 02.32.37 [skip ci] 2026-06-02 23:48:57 +00:00
Jonathan Miller d73b8b06ef Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
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2026-06-02 18:48:42 -05:00
Jonathan Miller f3a3bc90b3 feat: frontend ticket management with smart permissions
Ticket List (view=tickets):
- Staff see all tickets with Submitted By + Assigned To columns
- Customers see only their own tickets
- Status filter dropdown for staff
- isStaff check: core.admin OR mokowaas.tickets ACL

Ticket Detail (view=ticket):
- Staff see all tickets + internal notes (yellow highlight)
- Customers see only their own + no internal notes
- Staff sidebar: ticket details, change status buttons, assign to me
- Staff can post internal notes from frontend
- Customers can reply (disabled for closed tickets)
- Ownership enforced: customers can't view/reply to others' tickets

Controller:
- updateStatus: staff only
- assignTicket: mokowaas.tickets.assign ACL
- submitReply: verifies ownership OR staff

Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-06-02 18:48:13 -05:00
jmiller 756c2bff32 chore: sync .mokogitea/workflows/auto-release.yml from moko-platform [skip ci] 2026-06-02 23:47:10 +00:00
jmiller 6b195d0514 chore: sync updates.xml from development [skip ci] 2026-06-02 23:46:32 +00:00
gitea-actions[bot] b8fbb0d1d6 chore: update development channel 02.32.36 [skip ci] 2026-06-02 23:46:31 +00:00
gitea-actions[bot] fd6c79d3a2 chore(version): auto-bump 02.32.36 [skip ci] 2026-06-02 23:46:30 +00:00
Jonathan Miller f350cd0169 Merge branch 'dev' of https://git.mokoconsulting.tech/MokoConsulting/MokoWaaS into dev
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2026-06-02 18:46:15 -05:00
Jonathan Miller 4a18318cb9 feat: search KB before submitting ticket (frontend + backend)
Both frontend and admin ticket creation now show a KB search step
first. User types their issue, Smart Search (com_finder) returns
matching articles. If nothing helps, they click through to the
ticket form with the search query pre-filled as the subject.

Frontend (/support/submit-ticket):
- Search input with live results from #__finder_links
- Article links open in new tab
- "Submit Anyway" shows the ticket form
- Falls back to direct form if Smart Search has no indexed content

Admin (New Ticket modal):
- Same KB search step before the form
- Results as clickable list-group items
- Modal resets on close

Also:
- Added searchKb controller task (both frontend + admin)
- Added "Submit a Ticket" child menu item under Support on install
- Fixed innerHTML → safe DOM methods for search results

Authored-by: Moko Consulting
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-06-02 18:46:12 -05:00
jmiller ce04701616 chore: sync .mokogitea/workflows/pr-check.yml from moko-platform [skip ci] 2026-06-02 21:51:27 +00:00