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Jonathan Miller edited this page 2026-05-13 01:21:38 +00:00

Table of Contents

• ATS Automation Suite
• Overview
• How It Works
• Wiki Pages

ATS Automation Suite

A Joomla package that automatically creates Akeeba Ticket System (ATS) tickets from system events.

Overview

The suite consists of:

• Shared Library (lib/) — Moko\AtsAutomation\AtsTicketFactory provides the core ticket creation API
• Core System Plugin (plg_system_atscore) — handles built-in Joomla events (user registration, content moderation)
• Component Plugins (future) — JoomGallery, Kunena, and other component-specific automation

How It Works

1. A Joomla event fires (e.g., new user registers)
2. The appropriate plugin catches the event
3. Matching rules are looked up from #__ats_automation_rules
4. Each rule's template is rendered with context placeholders
5. A ticket + initial post is created in ATS

Wiki Pages

• Architecture — System design and plugin structure
• Rules — How automation rules work
• Events — Supported events and how to add new ones
• Installation — How to install and configure

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Maintained by Moko Consulting