MokoSuiteSupport/CHANGELOG.md

Changelog — MokoSuiteSupport

[Unreleased]

Added

• Package Manifest — pkg_mokosuitesupport.xml with dlid and updateservers
• Plugin Manifest — mokosuitesupport.xml with config fieldsets (chat widget, channels)
• Extension Class — Support.php with onBeforeRender chat widget injection hook
• Services Provider — DI container registration for system plugin
• SQL Install — 4 tables: conversations, messages, agents, canned_responses
• SQL Uninstall — reverse-dependency drop order
• Language Files — en-GB .ini and .sys.ini
• ConversationHelper — create, message, unified inbox, assign, close with CSAT
• AgentHelper — availability check, auto-assign (least-busy), performance metrics
• CannedResponseHelper — quick replies, keyword search, category management
• WebhookChannelHelper — Facebook + WhatsApp inbound processing, conversation continuity
• CsatHelper — CSAT scoring, by-channel breakdown, weekly trend
• Wiki — Home, guides/Installation, reference/Helpers
• README — channel overview
• CLAUDE.md — repo-specific with channels, key patterns

Fixed

• WebhookChannelHelper — conversation race condition on concurrent webhooks (FOR UPDATE transaction)

Removed

• Makefile — template artifact, not used for Joomla packages

Security

• Review #19: 1 critical fix applied