diff --git a/CHANGELOG.md b/CHANGELOG.md
index 7f3ed19..28e6b6a 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -1,21 +1,26 @@
-# Changelog
+<!--
+ Copyright (C) 2026 Moko Consulting <hello@mokoconsulting.tech>
+ SPDX-License-Identifier: GPL-3.0-or-later
+ INGROUP: MokoSuiteSupport.Documentation
+ BRIEF: Version history using Keep a Changelog
+-->
 
-All notable changes to MokoSuiteSupport will be documented in this file.
+# Changelog — MokoSuiteSupport
 
-## [01.00.04-dev] - 2026-06-21
+## [Unreleased]
 
 ### Added
-- Package manifest (`pkg_mokosuitesupport.xml`) with dlid and updateservers
-- ConversationHelper: create, message, unified inbox, assign, close with CSAT
-- AgentHelper: availability check, auto-assign (least-busy), performance metrics
-- CannedResponseHelper: quick replies, keyword search, category management
-- WebhookChannelHelper: Facebook + WhatsApp inbound processing, conversation continuity
-- CsatHelper: CSAT scoring, by-channel breakdown, weekly trend
-- Wiki: Home, guides/Installation, reference/Helpers
-- README with channel overview
+- **Package Manifest** — `pkg_mokosuitesupport.xml` with dlid and updateservers
+- **ConversationHelper** — create, message, unified inbox, assign, close with CSAT
+- **AgentHelper** — availability check, auto-assign (least-busy), performance metrics
+- **CannedResponseHelper** — quick replies, keyword search, category management
+- **WebhookChannelHelper** — Facebook + WhatsApp inbound processing, conversation continuity
+- **CsatHelper** — CSAT scoring, by-channel breakdown, weekly trend
+- **Wiki** — Home, guides/Installation, reference/Helpers
+- **README** — channel overview
 
 ### Fixed
-- WebhookChannelHelper: conversation race condition on concurrent webhooks (FOR UPDATE transaction)
+- **WebhookChannelHelper** — conversation race condition on concurrent webhooks (FOR UPDATE transaction)
 
 ### Security
 - Review #19: 1 critical fix applied