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Technician skill matrix — certifications, skill-based dispatch matching #25

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opened 2026-06-21 16:27:55 +00:00 by jmiller · 0 comments
jmiller commented 2026-06-21 16:27:55 +00:00
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Built

  • TechnicianSkillHelper: getSkillMatrix(), findBestMatch(), getExpiringCertifications()
  • Skill matrix with expired cert detection
  • Best-match dispatch: find technician by required skills with match percentage
  • Certification expiry alerts within configurable window
## Built - TechnicianSkillHelper: getSkillMatrix(), findBestMatch(), getExpiringCertifications() - Skill matrix with expired cert detection - Best-match dispatch: find technician by required skills with match percentage - Certification expiry alerts within configurable window
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Reference: MokoConsulting/MokoSuiteField#25
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