Jonathan Miller
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All Joomla element names, PHP classes, language files, folder structure, and manifest references renamed from mokosuite to mokosuiteclient. This repo is now the client-facing tracker for the MokoSuite platform.
85 lines
2.7 KiB
PHP
85 lines
2.7 KiB
PHP
<?php
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/**
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* @package MokoSuiteClient
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* @subpackage com_mokosuiteclient.site
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* @copyright Copyright (C) 2026 Moko Consulting. All rights reserved.
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* @license GNU General Public License version 3 or later; see LICENSE
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*/
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namespace Moko\Component\MokoSuiteClient\Site\View\Ticket;
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defined('_JEXEC') or die;
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use Joomla\CMS\Factory;
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use Joomla\CMS\MVC\View\HtmlView as BaseHtmlView;
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use Joomla\CMS\Router\Route;
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class HtmlView extends BaseHtmlView
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{
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protected $ticket;
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protected $isStaff = false;
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protected $canAssign = false;
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public function display($tpl = null)
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{
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$db = Factory::getContainer()->get('Joomla\Database\DatabaseInterface');
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$user = Factory::getApplication()->getIdentity();
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$id = Factory::getApplication()->getInput()->getInt('id', 0);
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$this->isStaff = $user->authorise('core.admin') || $user->authorise('mokosuiteclient.tickets', 'com_mokosuiteclient');
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$this->canAssign = $user->authorise('core.admin') || $user->authorise('mokosuiteclient.tickets.assign', 'com_mokosuiteclient');
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// Get ticket — staff see any, customers see only their own
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$query = $db->getQuery(true)
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->select([
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$db->quoteName('t') . '.*',
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$db->quoteName('c.title', 'category_title'),
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$db->quoteName('u.name', 'created_by_name'),
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$db->quoteName('u.email', 'created_by_email'),
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$db->quoteName('a.name', 'assigned_to_name'),
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])
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->from($db->quoteName('#__mokosuiteclient_tickets', 't'))
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->leftJoin($db->quoteName('#__mokosuiteclient_ticket_categories', 'c') . ' ON c.id = t.category_id')
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->leftJoin($db->quoteName('#__users', 'u') . ' ON u.id = t.created_by')
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->leftJoin($db->quoteName('#__users', 'a') . ' ON a.id = t.assigned_to')
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->where($db->quoteName('t.id') . ' = ' . $id);
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if (!$this->isStaff)
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{
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$query->where($db->quoteName('t.created_by') . ' = ' . (int) $user->id);
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}
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$db->setQuery($query);
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$this->ticket = $db->loadObject();
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if (!$this->ticket)
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{
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Factory::getApplication()->enqueueMessage('Ticket not found.', 'error');
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Factory::getApplication()->redirect(Route::_('index.php?option=com_mokosuiteclient&view=tickets', false));
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return;
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}
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// Load replies — staff see internal notes, customers don't
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$query = $db->getQuery(true)
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->select([
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$db->quoteName('r') . '.*',
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$db->quoteName('u.name', 'user_name'),
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])
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->from($db->quoteName('#__mokosuiteclient_ticket_replies', 'r'))
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->leftJoin($db->quoteName('#__users', 'u') . ' ON u.id = r.user_id')
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->where($db->quoteName('r.ticket_id') . ' = ' . $id);
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if (!$this->isStaff)
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{
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$query->where($db->quoteName('r.is_internal') . ' = 0');
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}
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$query->order($db->quoteName('r.created') . ' ASC');
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$db->setQuery($query);
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$this->ticket->replies = $db->loadObjectList() ?: [];
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parent::display($tpl);
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}
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}
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