MokoSuiteClient/source/packages/com_mokosuiteclient/admin/src/View/Ticket/HtmlView.php

<?php
/**
 * @package     MokoSuiteClient
 * @subpackage  com_mokosuiteclient
 * @copyright   Copyright (C) 2026 Moko Consulting. All rights reserved.
 * @license     GNU General Public License version 3 or later; see LICENSE
 */

namespace Moko\Component\MokoSuiteClient\Administrator\View\Ticket;

defined('_JEXEC') or die;

use Joomla\CMS\Factory;
use Joomla\CMS\Language\Text;
use Joomla\CMS\MVC\View\HtmlView as BaseHtmlView;
use Joomla\CMS\Toolbar\ToolbarHelper;

class HtmlView extends BaseHtmlView
{
	protected $ticket;
	protected $cannedResponses = [];
	protected $statuses = [];
	protected $priorities = [];
	protected $customFields = [];
	protected $fieldValues = [];
	protected $attachments = [];

	public function display($tpl = null)
	{
		$model = $this->getModel('Tickets');
		$id    = Factory::getApplication()->getInput()->getInt('id', 0);

		$this->ticket          = $model->getTicket($id);
		$this->cannedResponses = $model->getCannedResponses((int) ($this->ticket->category_id ?? 0));
		$this->statuses        = $model->getStatuses();
		$this->priorities      = $model->getPriorities();

		// Load custom fields for this ticket's category
		if ($this->ticket && $this->ticket->category_id)
		{
			$groups = $model->getFieldGroupsForCategory((int) $this->ticket->category_id);
			$groupIds = array_column($groups, 'id');
			$this->customFields = $model->getFieldsForGroups($groupIds);
			$this->fieldValues  = $model->getFieldValues($id);
		}

		// Load attachments
		$this->attachments = \Moko\Component\MokoSuiteClient\Administrator\Service\AttachmentService::getForTicket($id);

		if (!$this->ticket)
		{
			Factory::getApplication()->enqueueMessage('Ticket not found.', 'error');
			Factory::getApplication()->redirect('index.php?option=com_mokosuiteclient&view=tickets');

			return;
		}

		$this->addToolbar();

		$wa = Factory::getApplication()->getDocument()->getWebAssetManager();
		$wa->registerAndUseStyle('com_mokosuiteclient.dashboard', 'com_mokosuiteclient/dashboard.css');

		parent::display($tpl);
	}

	protected function addToolbar(): void
	{
		$title = $this->ticket ? 'Ticket #' . $this->ticket->id . ' — ' . $this->ticket->subject : 'Ticket';
		ToolbarHelper::title($title, 'headphones');
		ToolbarHelper::back('JTOOLBAR_BACK', 'index.php?option=com_mokosuiteclient&view=tickets');
	}
}