MokoATS-Automation

VERSION: 01.00.01

Joomla 4/5 package that automatically creates Akeeba Ticket System tickets from system events.

Features

• Rule-based ticket creation from Joomla events
• Event pattern matching (exact, wildcard, multi-event)
• Placeholder templating for ticket titles and bodies
• Duplicate detection (configurable deduplication window)
• Extensible via additional plugins for JoomGallery, Kunena, etc.
• Embedded MCP server for Claude Code integration

Installation

1. Build the package: cd src && zip -r ../pkg_ats_automation.zip .
2. Install via Joomla Extension Manager (Extensions → Install)
3. The plugin is auto-enabled on first install
4. Configure at Extensions → Plugins → System - ATS Core

Configuration

Parameter	Description	Default
Default Category	ATS category for new tickets	(none)
Default Assignee	Staff user to assign tickets to	(none)
Deduplication Hours	Prevent duplicate tickets within this window	24

Automation Rules

Rules are stored in #__ats_automation_rules and define:

• Event pattern: Which Joomla event triggers the rule (e.g. user.created, com_content.*)
• Title/Body templates: Use {placeholder} syntax for dynamic content
• Category, Priority, Status: How the ticket is created
• Assigned To: Staff member to handle the ticket

Supported Events

Event	Trigger
user.created	New user registration
{context}.unpublished	Content unpublished
{context}.trashed	Content trashed

MCP Server

The embedded MCP server (src/mcp/) provides Claude Code with ATS API access:

cd src/mcp && npm install && npm run build

Configure in .mcp.json:

{
  "mcp-mokoats": {
    "command": "node",
    "args": ["path/to/src/mcp/dist/index.js"],
    "env": {
      "MOKOATS_BASE_URL": "https://your-site.com",
      "MOKOATS_API_TOKEN": "your-joomla-api-token"
    }
  }
}

License

GPL-3.0-or-later